Sending us confidential or sensitive information?
Please use our GNBank Secure E-Mail Message Center service to ensure your information arrive safe and secure to the person or department intended. Standard Internet e-mail cannot guarantee confidentiality and should never be used to exchange sensitive or private information such as social security numbers, bank account numbers, financial statements, etc. We’re excited to offer this service at no cost to you!
Why Secure Email?
By itself, Internet email is an insecure communications channel. Messages sent via standard Internet email travel in “plain text” and cross many networks before reaching their final destination. As a result, an opportunity exists for prying eyes to eavesdrop on email messages as they traverse these various networks. Since confidentiality cannot be guaranteed, standard Internet email should not be used to exchange sensitive or private information such as social security numbers, bank account numbers, financial statements, etc.
How It Works
When our Bank sends you a message through the GNBank Secure Email Message Center, the message is sent to a secure data center where it will be held for you to retrieve. At the same time, a notification message is sent to you to inform you that a Secure Email message is waiting to be retrieved. The notification message will contain a link to a secure web site. Simply click on the link, log into the secure web site, and retrieve your message.
Create An Account
The first time you use the GNBank Secure Email Message Center, you will be prompted to create an account. CLICK HERE to open the login screen, and then click “REGISTER” under to the text “New to secure email?”
You will use this password each time you log into the GNBank Secure Email Message Center. A confirmation message will be sent to the email address you entered. You will need to click the link in the confirmation email to complete the account set up process. You can now begin using your Secure Email account. At any time, if you forget your password, go to the Log In screen and click “RESET” under the text “Forgot your password?”
Receiving Email
When our Bank sends you a Secure Email message, you will receive a notification message via standard Internet email. Then Log In to the GNBank Secure Email Message Center where you will be prompted to enter your Secure Email address and password that you established. Once logged in, you can read your Secure Email, download it to your computer, or send a secure reply message.
Sending Email
To send a Secure Email message to our Bank, Log In to GNBank Secure Email Message Center, where you’ll be prompted to enter your email address and password that you established. Once logged in, you can create a new Secure Email message by clicking on the “Compose” tab