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Frequently Asked Questions

GNBank is pleased to provide both in-person and online methods to open a new account, designed to meet the needs of our customers. It's easy to open an account online. To open an account in person, please visit us at any GNBank location or call (888) 675-8223
Visit or call a GNBank location, send request via email to: csgnbank@gn-bank.com or mail your request to:

PO Box 67
Girard, KS 66743
Since 1933, the FDIC seal has symbolized the safety and security of our nation’s financial institutions. FDIC deposit insurance enables consumers to confidently place their money at thousands of FDIC-insured banks across the country and is backed by the full faith and credit of the United States government.

To report your Debit Card Lost or Stolen, contact your nearest location immediately.
If after hours or on the weekend:
If you ordered checks previously and want to keep the same style, you may reorder your checks online here. Or place an order by bringing the reorder slip or a check from your last order to any of the GNBank locations.
Call or visit any of the GNBank locations. You can also use our Contact Us page or Secure Email
GNBank debit card can be used at any ATM where Mastercard is accepted.
No, there are no monthly or annual fees for your debit card.
There are no fees for using your debit card. However, account transaction fees and/or non-network ATM surcharges may apply when using your debit card at a foreign ATM.
If a child/minor (under 18 years) is old enough to have his/her own money and handle an account (for instance, a child understands the concept of the account and the terms of ownership), a child/minor can open an account in his/her own name. The child/minor could add a parent to the account as an authorized signer if the child/minor wanted the parent to be able to withdraw or transfer funds. The child/minor may designate a payable on death beneficiary for their account. To apply for an account, a child/minor should call or visit their nearest GNBank location.
We accept deposit account applications only from people who reside within the United States and who have valid identification.
For assistance, call any GNBank location or customer service at (888) 675-8223 or contact any one of our locations
You may call any GNBank location or customer service at (888) 675-8223 or contact any one of our locations
Online bill pay is a service that allows you to set up electronic payments to whomever you select. You select or create the person or company you wish to make a payment. Bill Pay will then withdraw the money from your account on the payment date (that you selected) and send the payee either a paper check or electronic payment. You may schedule payments in advance and set up one-time or recurring payments.
If you have any questions about a payment, please call or visit any GNBank location or log in to Online Banking and send us a secure message. Please feel free to reach out to us if you have any questions.
You may pay anyone with the following information: name of the payee; address of the payee; your payee account number; amount of payment; date of payment; one-time or recurring payment.
A Mortgage (a home loan) is a legal contract between a lender and a borrower that uses the lender’s property as collateral to secure the loan. If the borrower fails to pay the prearranged loan payments, the lender can take possession of the property.
A homeowner may acquire a new loan to pay off an existing loan. The main reasons that homeowners refinance are to lower their interest rates and/or to access cash from their home equity.
A home loan is provided by a lender to the homeowner secured by a “lien” on the real estate.
A Second Mortgage is a loan taken out after the first mortgage, and it is secured against the same asset as the first mortgage loan. The amount of a mortgage loan is based on the equity or ownership interest you have in your home.
A mortgage Lender is a financial institution that provides prospective homeowners with the funds to pay off their home loan mortgage over a long-term period. Borrowers must pay monthly installments to their lender, including principal, interest, and additional lender fees.
A mortgage broker is a representative who matches borrowers with lenders based on corresponding needs and standards. Mortgage brokers arrange more than 80% of all transactions between borrowers and lenders, yet mortgage bankers finance and distribute the most significant portion of home loans compared to all other lenders.
The mortgage principal is the amount of money a homeowner borrows, excluding interest.
The Annual Percentage Rate ( APR ) is the percentage used to calculate the total cost of your cash advance loan by taking into account all fees charged by your lender in addition to your loan principle and interest.
A fixed-rate mortgage is a home loan with interest rates and monthly payments that do not change throughout the life of the loan.
An adjustable-rate mortgage is a mortgage loan whose interest rate is adjusted based on an index. The monthly payments you make may change during the term of your mortgage loan with the changing interest rate. The fluctuating rates pass on part of the interest rate risk from the mortgage lender to you.
Interest-only mortgages are loans that require the borrower to pay only interest on the principle in monthly installments for a fixed period. You can use one of our mortgage calculators to calculate exact payments.
Amortized mortgages refer to loans that are paid in installments made of principle and interest and which are paid off (or amortized) over a fixed period.
The loan-to-value (LTV) ratio of your home is calculated by dividing the fair market value of your home by the amount of your home loan.

What are lender fees?
Lender fees usually range from 2 to 5 percent and may include, but are not limited to, appraisal costs, application costs, and document preparation.
The Truth in Lending Act is a federal law enacted as part of the Consumer Protection Act. This law requires lenders to reveal all information to the borrower and detail all costs associated with the transaction.