Debit Card Assistance

Have a question about your new or existing GNBank debit card? We're here to help. We've listed a few of our most common questions below to help you find your needed answers.

Order a new or replacement card

To order a new or replacement card, please contact your nearest location.

Activate a New Debit Card

To activate your new Debit Card, please call (800) 290-7893

Set or Change Your Pin

To set or change your pin, please call (800) 290-7893 - or you may also change your PIN at your nearest location's ATM.

Lost/Stolen Debit Card

To report your Debit Card Lost or Stolen, contact your nearest location immediately.

If after hours or on the weekend:

Within the United States: (888) 297-3416
Outside the United States: (206) 389-5200

Traveling Outside the U.S.

Contact your nearest location so we can make sure you're all set for your trip!